Legal Agreement

Terms and Conditions for 299bet App

These terms govern your use of 299bet app. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read, understood, and agreed to everything on this page.

Last Updated: January 2025

Key Points You Should Know First

Before you read the full terms, here are the six most important things every 299bet app player needs to understand.

One Account Per Person

Each player is allowed exactly one account on 299bet app. Duplicate accounts are not permitted and will result in suspension of all associated accounts and forfeiture of any balances held within them.

You Must Be 18 or Older

299bet app is strictly for adults. You must be at least 18 years of age to register and play. We verify age during registration and reserve the right to request additional documentation at any time.

Deposits Are Non-Reversible

Once a deposit is confirmed on 299bet app, it cannot be reversed. Withdrawals are processed through the same local payment methods — bKash, Nagad, or Rocket — used for the original deposit.

Bonus Terms Apply

All bonuses and promotions on 299bet app come with wagering requirements. You must meet these requirements before any bonus-derived winnings can be withdrawn. Bonus abuse will result in account suspension.

Fraud Will Not Be Tolerated

Any attempt to defraud 299bet app — including chargebacks, collusion, use of bots, or exploitation of software errors — will result in immediate account termination and reporting to relevant authorities.

We Can Update These Terms

299bet app reserves the right to update these Terms and Conditions at any time. Continued use of the platform after an update constitutes acceptance of the revised terms. Check this page regularly.

01 Acceptance of Terms

By accessing, registering on, or using 299bet app in any way, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and 299bet app. If you do not agree with any part of these terms, you must not use the platform.

These Terms and Conditions apply to all users of 299bet app, including visitors who browse the platform without registering, registered members who have not yet made a deposit, and active players who use the platform's gaming services. Your continued use of 299bet app after any update to these terms constitutes your acceptance of the revised version.

Important: These terms are written in plain English to make them as clear as possible for our players in Bangladesh. If you have any questions about what any section means, contact our support team before you register.


02 Eligibility

To use 299bet app, you must meet all of the following requirements:

  • You must be at least 18 years of age. 299bet app does not permit anyone under 18 to register or play under any circumstances.
  • You must be legally permitted to participate in online gaming under the laws applicable to you in your jurisdiction.
  • You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
  • You must not be acting on behalf of another person when registering or placing bets on 299bet app.
  • You must not be an employee, contractor, or immediate family member of an employee or contractor of 299bet app.

299bet app reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory documentation, your account may be suspended and any pending withdrawals held until verification is complete. We take age verification seriously and will not process withdrawals for accounts where age has not been confirmed.

Under 18? If you are under 18 years old, you must not use 299bet app. If we discover that a minor has registered, the account will be closed immediately and all funds returned to the payment source where possible.


03 Account Registration

Each person may hold only one account on 299bet app. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. If duplicate accounts are detected, all associated accounts will be suspended and any balances may be forfeited.

When registering on 299bet app, you must provide accurate, complete, and up-to-date information. This includes your real name, date of birth, and a valid contact method. You are responsible for keeping your account credentials secure. Do not share your password with anyone. 299bet app will never ask you for your password via email, chat, or phone.

  • You are responsible for all activity that occurs under your account.
  • If you suspect unauthorised access to your account, contact 299bet app support immediately.
  • You must update your account information promptly if any details change.
  • Accounts registered with false information may be closed without notice.

Account security tip: Use a strong, unique password for your 299bet app account. Do not use the same password you use for your bKash, Nagad, or Rocket accounts. Enable any available two-factor authentication options for additional protection.


04 Deposits & Withdrawals

299bet app supports deposits and withdrawals via bKash, Nagad, and Rocket — the three major mobile financial services used in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit and withdrawal limits apply and are displayed within your account dashboard.

Deposits are credited to your 299bet app account balance once the transaction is confirmed by the payment provider. In most cases this is near-instant, but processing times can vary depending on the payment method and network conditions. If a deposit does not appear within 30 minutes, contact support with your transaction reference number.

  • Withdrawals are processed to the same payment method used for the most recent deposit.
  • Withdrawal requests are typically processed within 24 hours on business days.
  • 299bet app does not charge fees on standard deposits or withdrawals, but your payment provider may apply their own charges.
  • Withdrawals may be delayed if your account is under review for verification or security purposes.
  • 299bet app reserves the right to request documentation before processing large withdrawals.

Note on chargebacks: Initiating a chargeback or payment dispute with your mobile financial service provider while funds are held in your 299bet app account is considered a breach of these terms and will result in immediate account suspension.


05 Bonuses & Promotions

299bet app offers various bonuses and promotions to both new and existing players. All bonuses are subject to wagering requirements, which must be met before any winnings derived from bonus funds can be withdrawn. The specific wagering requirements for each bonus are stated at the time the bonus is offered.

  • Bonuses can only be claimed once per player, per household, per device, and per IP address unless otherwise stated.
  • 299bet app reserves the right to withdraw any bonus offer at any time without prior notice.
  • Bonus funds cannot be withdrawn directly — only winnings generated after meeting wagering requirements are eligible for withdrawal.
  • Using multiple accounts to claim the same bonus is considered bonus abuse and will result in account termination.
  • 299bet app reserves the right to reclaim bonus funds if it determines that a player has attempted to exploit a promotion.

Always check the terms: Each promotion on 299bet app has its own specific terms. Read the conditions attached to any bonus before you claim it. If anything is unclear, ask our support team before accepting the offer.


06 Gameplay Rules

All games available on 299bet app — including slots, fishing games, live casino tables, and other titles — operate under certified fair play standards. Game outcomes are determined by certified random number generators (RNG) for digital games, and by real physical actions for live casino games. 299bet app does not manipulate game outcomes.

In the event of a technical fault, disconnection, or software error during a game session, 299bet app will attempt to resolve the situation fairly based on the game state at the time of the fault. If a game round cannot be completed due to a technical issue, the bet amount will be returned to your account balance. 299bet app's decision in such matters is final.

  • Bets placed and confirmed cannot be cancelled or reversed.
  • If a game is offered in error — for example, with incorrect odds or a software bug — 299bet app reserves the right to void all bets placed on that game.
  • Players are responsible for ensuring they have sufficient balance before placing a bet.
  • 299bet app is not responsible for losses resulting from a player's misunderstanding of game rules.

07 Prohibited Conduct

The following actions are strictly prohibited on 299bet app. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of balances, and may result in legal action:

  • Using automated software, bots, scripts, or any other tool to interact with 299bet app in a way not intended for human players.
  • Colluding with other players to gain an unfair advantage in any game, particularly live casino games.
  • Exploiting software bugs, errors, or vulnerabilities to gain an advantage. Any winnings obtained through exploitation will be voided.
  • Using stolen, fraudulent, or unauthorised payment methods to fund your account.
  • Attempting to launder money through 299bet app's platform.
  • Providing false information during registration or verification.
  • Harassing, threatening, or abusing 299bet app staff or other players through any communication channel.
  • Accessing 299bet app from a jurisdiction where online gaming is prohibited.

Zero tolerance: 299bet app has a zero-tolerance policy for fraud, money laundering, and abuse. Suspicious activity is reported to relevant financial and legal authorities. We cooperate fully with law enforcement investigations.


08 Responsible Gaming

299bet app is committed to responsible gaming. We provide tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available in your account settings and can be activated at any time.

If you feel that your gaming is becoming a problem, we encourage you to use these tools and to reach out to our support team. 299bet app takes player wellbeing seriously and will assist any player who requests help managing their gaming activity.

  • Self-exclusion requests are processed within 24 hours and cannot be reversed for the duration of the exclusion period.
  • Players who have self-excluded must not attempt to open new accounts during the exclusion period.
  • Deposit limits, once set, cannot be increased for a cooling-off period of 24 hours.

For more information on responsible gaming tools and resources available through 299bet app, please visit our dedicated Responsible Gaming page.


09 Privacy & Data

299bet app collects and processes personal data in accordance with our Privacy Policy. By registering on 299bet app, you consent to the collection and use of your personal data as described in that policy. We do not sell your personal data to third parties.

Your data is used to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the 299bet app platform. We use industry-standard security measures to protect your data from unauthorised access.


10 Limitation of Liability

299bet app provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. 299bet app is not liable for losses resulting from platform downtime, technical faults, or circumstances beyond our reasonable control.

  • 299bet app is not responsible for losses resulting from a player's own decisions, including decisions made based on incorrect information provided by the player.
  • Our total liability to any player in connection with their use of 299bet app shall not exceed the total amount deposited by that player in the 12 months preceding the claim.
  • 299bet app is not liable for any indirect, consequential, or punitive damages arising from use of the platform.

11 Account Termination

299bet app reserves the right to suspend or terminate any account at any time, with or without notice, if we determine that a player has breached these Terms and Conditions. In cases of suspected fraud, money laundering, or other serious violations, accounts may be suspended immediately pending investigation.

Players may also close their own accounts at any time by contacting 299bet app support. Upon account closure, any remaining balance (after deduction of any applicable bonus funds that have not met wagering requirements) will be returned to the player's registered payment method within a reasonable timeframe.

  • Accounts closed due to a breach of these terms will not have their balances returned.
  • 299bet app reserves the right to withhold funds pending investigation of suspected fraudulent activity.
  • Players who have been permanently excluded or banned may not re-register under any circumstances.

12 Changes to These Terms

299bet app may update these Terms and Conditions at any time. When we make significant changes, we will notify registered players via email or an in-platform notification. The updated terms will be posted on this page with a revised "Last Updated" date.

Your continued use of 299bet app after any changes to these terms constitutes your acceptance of the revised version. If you do not agree with the updated terms, you must stop using the platform and contact support to close your account.

Stay informed: We recommend checking this page periodically so you are always aware of the current terms governing your use of 299bet app. The "Last Updated" date at the top of this page tells you when the terms were last revised.


13 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please contact the 299bet app support team. Our support staff are available 24 hours a day, seven days a week, and can assist with any queries related to these terms, your account, or the platform in general.

  • Email: [email protected]
  • Support Hours: 24/7, including weekends and public holidays
  • Response Time: Typically within 1 hour for urgent account issues

Before you contact us: Check our FAQ page first — many common questions about accounts, payments, and games are answered there and you may get a faster resolution without waiting for a support response.

Understood the Terms? Start Playing on 299bet App

Now that you know the rules, you're ready to get started. Register your 299bet app account today, deposit via bKash or Nagad, and explore over 50 games — all from your phone.